Medical Records Clerk – Farmington Hills, MI
We are seeking a detail-oriented litigation medical records clerk to join our firm. The ideal candidate will be responsible for requesting medical records for our litigation team and enjoy being a team player. This position is a good opportunity to work at a firm where attention to detail and confidentiality are a top priority to our clients.
Key responsibilities of this position include:
- Submit order forms requested by our paralegals to third-party vendors.
- Follow HIPPA protocols for record retention and disposal of confidential information.
- Frequent communication with the litigation team regarding record updates that are not received in a timely manner from third party vendor.
- Collaboratively working with our paralegals and records team regarding the status of outstanding requests and subpoenas.
- Ability to use multiple record vendor portals to request, pay and download records.
- Upload radiology records into our internal website.
- Track pending records from multiple third-party vendors by using their portals.
- Provide updates to our litigation team with tracking information.
- Update and maintain Case Record Request tab.
- Handle daily Tasks reminders in our document management system.
- Respond daily to incoming emails, including within the firm and outside the firm.
Required Skills:
- Extremely detail oriented.
- Ability to work under pressure and meet deadlines.
- Advanced customer service and relationship building skills.
- Motivated, organized and able to prioritize workload.
- Driven to contribute to the success of the team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
To apply for this position, please submit your cover letter and resume here. Our Director of Human Resources, Khushbu Shah, is available to answer any questions you may have. Khushbu can be contacted by e-mail or phone: 847-229-3867.